Who we are

We are ÚNICA, a home-based tailoring platform offering clothing alterations, personalisation and upcycling services

Our website address is: https://unicapersonalizacion.es

What personal data we collect and why

We collect:

• Contact form data: name, address, email, phone number, and description of your request
• Uploaded files: photos of garments or custom designs
• Visitor IP and browser details (for spam prevention and technical reasons)

The data you provide is used exclusively to process your request and communicate with you.
We do not share your personal information with third parties, except when essential to deliver the requested service.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS).
Other visitors may be able to extract this information if images are publicly accessible.

Cookies

This website uses essential cookies for basic functionality.
We may use a cookie to remember your selected language.

Cookies we use:

• Language preference
• Session cookies (e.g. for temporary form data)
• Basic site functionality (e.g. account login if enabled)

We do not use advertising or profiling cookies.

Embedded content

Some articles or pages may contain embedded content (videos, images, etc.).
Such content behaves in the same way as if you visited the original site, which may collect data and track your interaction.

Your rights

You have the right to:

Request deletion of your data, except where retention is required for legal reasons

Request a copy of any personal data we hold about you

Where your data goes

Form submissions may be checked via automated spam detection systems.